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Apple to Offer Keyboard Service Program for MacBook, MacBook Pros

In 2016, Apple reshaped the MacBook Pro’s keyboard, however, it hasn’t gone as well as they probably expected. The sources stated that Apple’s butterfly switch keyboard has faced criticism by users and the company finally ready to take action against it. The company stated that some of the keyboards in certain MacBook and MacBook Pro models may have sticky keyboard problem, whose letters repeat unexpectedly or it doesn’t respond properly or consistently.

Apple says affected users who are using every model ranging from 2015’s 12-inch Retina MacBook to 2017’s 15-inch MacBook Pro will get a fix free service from Apple as well as those who paid for the repair service will get their money back. Apple’s keyboard service plan includes first as well as the second generation of the butterfly switch design.

Apple said, “Apple or an Apple Authorized Service Provider will examine the customer’s device to verify eligibility and then perform the service free of charge.” Further, it added, “Service may involve the replacement of one or more keys or the whole keyboard.”

Apple did not reveal more details about the number of the impacted devices, however, it reiterated the parameters of the service program. Apple assures that its Keyboard Service Program doesn’t extend the standard warranty of the computers.

Today, the tech giant announced a new 2018 Midterm Elections section in Apple News. This will be helping news seekers access the most important reporting and analysis from a diverse set of publishers.




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